Customer Care

Refunds & Returns

Our return policy for skincare products and services purchased through our shop.

Medically reviewed and last updated: June 3, 2026 by the Bar Beauty Medical clinical team under physician medical delegation.

Refund and Returns Policy

All sales at Bar Beauty Medical are final. Because everything we sell is skincare and personal care meant to go directly on the skin, we are not able to accept returns or give refunds or exchanges once an order has been placed. This is for health and hygiene reasons, and it lets us keep every product sealed and safe for the next client.

If something is wrong with your order, for example it shows up damaged or you were sent the wrong item, please reach out within 7 days of delivery through our Contact page or by calling (416) 923-1200 and we will make it right.

Not sure which product is right for you? Get in touch before you buy and we are happy to help you choose.

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